Terms of Use

1. Agreement to these Terms

These Terms of Use (the “Terms”) are a legal agreement between you and ZodiacSign.com (“ZodiacSign,” “we,” “us” or “our”). They govern your access to and use of the Services described in Section 2.

By visiting or using any of the Services, creating an account, subscribing to our emails or text messages, talking or messaging with Luna, or buying a plan, you agree to these Terms and to our Privacy Policy, which is part of these Terms. If you do not agree, do not use the Services.

Some Services have additional terms shown when you use them, such as the price, renewal and cancellation terms displayed when you buy a plan, or the rules of a promotion. Those additional terms are part of these Terms. If they conflict with these Terms, the additional terms control for that Service.

If you use the Services on behalf of another person or an organization, you confirm that you have the authority to accept these Terms for them, and “you” includes them.

2. The Services

“Services” means everything we offer under the ZodiacSign name, including:

• the website at zodiacsign.com and its subdomains (including luna.zodiacsign.com), and all language versions of it;
• our mobile applications;
• horoscopes, birth charts, compatibility reports, tarot readings, articles, calendars and any other content we publish;
• our newsletters, emails and other communications;
• Luna, our AI astrologer, on every channel we offer: chat and voice on our website, phone calls, text messages (SMS/MMS), WhatsApp, email and any other channel we add (together, the “AI Services”);
• plans, subscriptions, free trials, top-ups and other paid features, and the pages where you buy and manage them; and
• accounts, customer support and any related features, software and tools.

The Services are offered worldwide, but some features may not be available in every country or language or on every device. We may change, add or remove features at any time, as described in Section 23.

3. Eligibility and age

• Reading the website. You must be at least 13 years old to read the website, use our apps and view our content. If you are under the age of majority where you live (18 in most states), you may do so only with the involvement of a parent or legal guardian who agrees to these Terms.
• Accounts, emails, Luna, plans and text messages. You must be at least 18 years old (or the age of majority where you live, if higher) to create an account, subscribe to our newsletters, use the AI Services, buy a plan or enroll in text messages. By doing any of these you confirm that you meet this requirement. If you are under 18, do not talk or message with Luna on any channel.
• If the law where you live sets a higher minimum age for any of the Services, that higher age applies. We may close any account or end any conversation if we believe these requirements are not met.
• The Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has used the Services, contact us and we will delete the information.
• You may not use the Services if you are barred from doing so under applicable law, if we have previously suspended or terminated your access, or if you are located in a country subject to U.S. government embargo or on a U.S. government list of prohibited or restricted parties.

4. Accounts and security

• Give us accurate information and keep it up to date, including your email address, phone number and, if you want accurate readings, your birth details.
• You are responsible for keeping your password, sign-in links and verification codes secret and for everything that happens under your account, phone number or email address. Sign-in links and codes we send work like a password: do not forward them.
• Accounts are personal. Do not share your account or let others use your plan, except people you add to a plan that allows more than one person (Section 9).
• Tell us immediately at contact@zodiacsign.com if you think someone has accessed your account without permission.
• If you sign in with Google or another third-party service, that service’s terms also apply, and we receive the information you allow it to share (see our Privacy Policy).
• We may refuse, suspend or close accounts, and reclaim usernames, at our discretion, including to protect you, other users or us.

5. Entertainment only: astrology, horoscopes and readings

• Astrology and related practices are not science. They do not reliably predict events, personality, health, relationships or outcomes, and nothing on the Services is a promise, prediction or guarantee of anything.
• Content on the Services is general in nature. It is not tailored professional advice, even when it uses your birth details or what you have told Luna.
• Nothing on the Services is medical, mental health, psychological, therapeutic, legal, financial, investment, tax, career, relationship, safety or any other professional advice, and it must never be used instead of advice from a qualified professional. Do not start, stop or change any medical treatment, medication, therapy, financial plan, legal matter or relationship because of anything on the Services.
• You alone are responsible for your decisions and actions. You agree that you use astrology content at your own risk and that we are not responsible for any decision you make or any result that follows.
• No professional, fiduciary, therapeutic or confidential relationship of any kind is created between you and us, our writers or Luna.

6. Luna, our AI astrologer

6.1 Luna is artificial intelligence

Luna is an artificial intelligence system, not a human being, astrologer, counselor or licensed professional. Her text and her voice are generated by computer software, including large language models, speech recognition and synthetic speech from third-party and in-house providers. When you talk or message with Luna on any channel, you are interacting with AI. Where required by law, or whenever you ask, we will tell you that you are talking to an AI.

6.2 AI responses can be wrong

• Luna’s responses are for entertainment only (Section 5). Do not rely on them for any decision about your health, safety, mental health, money, legal rights, work, education, relationships or anyone else’s wellbeing.
• You are solely responsible for evaluating any response and for anything you do or decide after talking with Luna. To the fullest extent permitted by law, we are not liable for any response Luna gives, any statement, comment, suggestion or reading she makes, or any action, inaction, decision, loss, harm or distress that results from it.
• We use safeguards such as instructions, filters and monitoring to reduce harmful responses. They are imperfect and may fail, and you agree not to rely on them.

6.3 Not for emergencies or crises

6.4 Memory and personalization

Luna may remember what you share with her, such as your name, birth details, interests, plans and earlier conversations, and use it in later conversations on any channel to personalize her responses. This memory is created by AI and can be incomplete or wrong. Do not share anything with Luna that you do not want stored. You can ask us to delete your conversation history and Luna’s memory of you (see our Privacy Policy).

6.5 Do not share sensitive information

Please do not give Luna passwords, payment card numbers, government ID numbers, health or medical information, information about other people without their permission, or anything else you would not want stored, reviewed or used to improve our products. Payments are only ever taken on our secure plan pages, never in a conversation.

6.6 Review and monitoring

Conversations and transcripts may be reviewed by our staff and service providers, and analyzed automatically, to operate the Services, provide support, check quality and safety, investigate misuse, enforce these Terms, comply with law, and improve and train our products (Section 10).

6.7 Your use of Luna’s responses

Subject to these Terms, you may use Luna’s responses for your own personal, non-commercial purposes. Responses are not unique: Luna may give the same or similar responses to other people, and you obtain no exclusive rights in them. You may not present a response as having been written by a human or by a professional, and you may not use responses in a way that violates law or these Terms.

6.8 Prohibited uses of the AI Services

You may not: try to get Luna to produce illegal, harmful, sexual, hateful, harassing or deceptive content; try to bypass her safeguards (“jailbreaking” or “prompt injection”); try to extract her instructions, system prompts, models or other users’ information; use automated means, scripts or bots to talk to her; use her responses to develop or train any other AI model or product; impersonate another person; use her to make decisions about other people; or use the AI Services for anyone under 18.

6.9 Availability and limits

The AI Services may be slow, interrupted, unavailable, or limited by your plan’s allowance, fair-use limits, maximum call length or technical capacity. Calls and chats may end automatically, for example when your allowance runs out, after a period of silence, or when we detect misuse.

7. Calls, messages and email

7.1 Consent to communications

By giving us your phone number or email address, or by contacting Luna by phone, text message, WhatsApp or email, you agree that we and our service providers may contact you at that number or address with calls, text messages (SMS/MMS), WhatsApp messages and emails about your account, conversations, plans, purchases, usage, security and the Services. These communications may be sent with automated technology, and calls and voice messages may use an AI-generated or artificial voice. You also agree to receive marketing communications if you opt in to them. Your consent to marketing is not a condition of any purchase. You can withdraw consent at any time as described below and in Section 8.

If you give us a phone number or email address, you confirm that you are the subscriber or authorized user of it, and you will tell us if it changes or is reassigned. If you add another person to your plan, you confirm that they have agreed to receive communications from us.

7.2 Transcription of calls and voice conversations

Voice analysis and your written release. During a voice conversation, our software also calculates a temporary numerical representation of your voice, as described in Section 13.2 of our Privacy Policy. By starting a voice conversation with Luna, you confirm that you have been told about this, and you give your informed consent and written release, signed electronically by the act of starting the conversation, to that collection and use, including for the purposes of the Illinois Biometric Information Privacy Act and similar laws. Voice is optional: you can always message Luna in writing, which involves no voice analysis.

You must not record, broadcast or publish our calls without our written consent, and you must not use the Services to call or record anyone without their legally required consent.

7.3 Email

You can unsubscribe from our newsletters and marketing emails at any time using the link at the bottom of each email or your account settings. We may still send you transactional and account emails, such as receipts, renewal notices, sign-in links and security alerts.

7.4 WhatsApp and other messaging platforms

If you message Luna on WhatsApp or another third-party platform, that platform’s own terms and privacy policy also apply, and the platform may process your messages under them. We are not responsible for third-party platforms.

7.5 Electronic communications

You agree that we may provide all agreements, notices, disclosures, receipts and other communications to you electronically, by email, text message, in a conversation, or by posting them on the Services. Electronic communications satisfy any legal requirement that a communication be in writing, and your electronic acceptance (for example, clicking a button or continuing to use the Services) has the same effect as a handwritten signature. You may request a paper copy of these Terms by contacting us.

7.6 Carrier charges

Your mobile carrier’s message, data and calling rates apply. You are responsible for all charges from your carrier and internet provider.

8. Text message program terms

• Program. ZodiacSign sends text messages about your conversations with Luna, your account, plans, purchases and usage, verification codes and, if you opt in, astrology content and offers. Luna also replies by text when you text her.
• Frequency. Message frequency varies with your activity and preferences.
• Cost. Message and data rates may apply.
• Stopping. Reply STOP at any time to stop receiving text messages from that number. You will receive one message confirming that you have opted out. If you text Luna again after opting out, you are asking to start a new conversation.
• Help. Reply HELP for help, or email contact@zodiacsign.com.
• Carriers. Mobile carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed.
• Privacy. We do not sell or share your mobile number or text-message opt-in data with third parties for their own marketing. See our Privacy Policy.

9. Plans, subscriptions and payments

9.1 Plans and allowances

Some Services, including the AI Services, require a paid plan once any free allowance is used. Each plan includes the allowances shown when you buy it, for example minutes of talk time and numbers of messages, which may apply to each channel separately or to all channels together, and may reset daily, monthly or at another interval. The price, allowances, number of people, renewal period, and any rollover or expiry rules shown at the time of purchase are part of these Terms. Allowances are measured by our systems, and our records control. Unused minutes, messages and other allowances have no cash value, cannot be transferred or sold, and expire as described at the time of purchase (for example, top-ups expire 90 days after purchase unless stated otherwise).

9.2 Automatic renewal

9.3 Cancellation

You can cancel a subscription at any time, online, from your plan page (the link Luna sends you), by asking Luna, or by emailing contact@zodiacsign.com. Cancellation takes effect at the end of the period you have already paid for, and you keep your plan’s allowances until then. You must cancel before the renewal date to avoid being charged for the next period. Deleting the app, unsubscribing from emails or replying STOP to text messages does not cancel a subscription.

9.4 Free trials and promotions

We may offer free trials, free allowances or promotional pricing. Their length, allowances and conditions are shown when they are offered, and we may change or end them at any time. If a trial or promotion requires a payment method, it converts to a paid subscription at the regular price when it ends unless you cancel before it ends, and we will tell you so before you start. Free allowances and trials are limited to one per person, household and payment method, and we may refuse or end them if we believe they are being misused.

9.5 Shared plans

Some plans let you add other people. The account holder who buys the plan is responsible for all charges, for the people they add, and for having those people’s permission to give us their contact details. People you add use the shared allowance, may receive communications from us (Section 7), and are bound by these Terms. The account holder may see plan membership and usage information. Only the account holder can change or cancel billing.

9.6 Payment

Payments are processed by our third-party payment processor (currently Stripe), and your payment information is subject to its terms and privacy policy. We do not store your full card number. You confirm that you are authorized to use the payment method you provide, and you authorize us to charge it for all amounts due, including taxes. If your payment method is updated by your card issuer, we may use the updated details. If a payment fails, we may retry it, and we may suspend or downgrade your plan until it is paid. Prices are in U.S. dollars unless stated otherwise, and you are responsible for all applicable taxes, including sales tax, VAT and GST, and for any currency conversion or foreign transaction fees charged by your bank.

9.7 Price changes

We may change prices and plan contents at any time. For an existing subscription, we will give you advance notice of a price increase, which will apply from your next renewal after the notice. If you do not agree, you can cancel before the change takes effect. Continuing your subscription after the change takes effect means you accept the new price.

9.8 Refunds

Except as required by law or stated in these Terms, all payments are final and non-refundable, including for partial periods, unused allowances, and plans you did not use. If you believe you were charged in error, or Luna could not help you because of a technical problem on our side, contact us at contact@zodiacsign.com within 14 days of the charge. We will review it in good faith and, where appropriate, issue a refund or credit. Any refund or credit we give is at our discretion and does not create an obligation to give one in the future. If the law where you live gives you a right to cancel or to a refund, such as the 14-day right in the European Economic Area and the United Kingdom, that right still applies (Section 26).

9.9 Chargebacks

Please contact us before disputing a charge with your bank. If you dispute a valid charge, we may suspend your account and plan while the dispute is open, and you remain responsible for amounts you owe.

9.10 App store purchases

If you buy through Apple’s App Store or Google Play, that store processes the payment, and its terms govern billing, renewal, cancellation and refunds. Manage those subscriptions in your store account.

10. Your content and how we use it

10.1 Your content

“Your Content” means everything you provide through the Services, including messages, questions, voice and audio, transcripts, images, files, birth details, profile details, reviews, survey answers and feedback. You keep any ownership rights you have in Your Content.

10.2 License to us, including to improve and train our AI

You grant us and our affiliates and service providers a worldwide, non-exclusive, royalty-free, fully paid, transferable and sublicensable license to host, store, copy, process, transcribe, translate, analyze, modify, create derivative works from, display and otherwise use Your Content and Luna’s responses to you, for as long as needed for the following purposes:

• to provide, personalize, maintain, secure and support the Services;
• to research, develop, evaluate and improve our products and services, including to train, fine-tune, test and evaluate artificial intelligence and machine learning models that power Luna and our other products, now or in the future; and
• to comply with law, enforce these Terms and protect our rights and the safety of others.

Where we use conversations to train or fine-tune models, we apply this to conversations on or after November 1, 2026, we take reasonable steps to remove or reduce information that directly identifies you, and we do not sell Your Content. Using Luna is your choice: if you do not want your conversations used in this way, do not use the AI Services. How we handle personal information in Your Content is described in our Privacy Policy. This license continues after you stop using the Services for content already used in models, aggregated or de-identified data, and as needed for legal purposes.

10.3 Your responsibilities

You are responsible for Your Content. You confirm that you have all rights needed to give it to us and grant this license, and that it does not violate law, these Terms or anyone else’s rights, including privacy rights. Do not share other people’s personal information without their permission.

10.4 Feedback

If you send us ideas, suggestions or other feedback, we may use them for any purpose, without obligation or payment to you.

10.5 Reviews and public content

If you post or submit reviews, comments or other content for public display, you grant us the license above and the right to display it with your name or username. We may remove any content at any time.

11. Our content and intellectual property

The Services and everything in them, including text, horoscopes, articles, readings, images, illustrations, designs, logos, the ZodiacSign and Luna names and marks, software, AI models, prompts, data, and the selection and arrangement of all of it, are owned by us or our licensors and protected by copyright, trademark and other laws. Except for the limited rights in Section 6.7, nothing in these Terms transfers any of those rights to you.

We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Services for your own personal, non-commercial use, in accordance with these Terms. You may share links to our pages and short quotations with attribution. Otherwise, you may not copy, reproduce, republish, distribute, sell, frame, modify or create derivative works from our content without our written permission.

You may not scrape, crawl, harvest, index or download our content or data by automated means, or use any of it (including Luna’s responses) to train, fine-tune, build, benchmark or improve any artificial intelligence or machine learning model, dataset or product, except for search engines indexing our public pages in line with our robots.txt file.

12. Acceptable use

You agree not to, and not to help anyone else to:

• break any law or regulation, or infringe anyone’s intellectual property, privacy, publicity or other rights;
• harass, threaten, abuse, defame, stalk, impersonate or harm anyone, including our staff;
• send spam, chain messages or unsolicited communications, or use the Services to contact people who have not agreed to it;
• upload or transmit viruses, malware or harmful code, or interfere with, overload or disrupt the Services, our networks or our providers;
• access the Services or any account, system or data without authorization, probe or test their security, or bypass any access control, rate limit, usage limit, paywall or technical measure;
• reverse engineer, decompile or attempt to extract the source code, models or prompts of the Services, except where the law expressly allows it despite this restriction;
• use bots, scripts or automated means to access the Services or talk with Luna, or create accounts or claim free trials in bulk or under false identities;
• resell, sublicense, rent or commercially exploit the Services or any account or plan;
• post or request content that is sexual, exploits minors, promotes violence, self-harm, hatred or discrimination, or is otherwise objectionable;
• use the Services for anyone under the minimum age in Section 3; or
• attempt any of the above.

We may investigate and act on any violation, including removing content, ending conversations, suspending or terminating access, and reporting conduct to law enforcement.

13. Third-party services and advertising

The Services may display advertising and contain links to, or features provided by, third parties, including advertisers, ad networks, payment processors, sign-in providers, messaging platforms, phone carriers, app stores and AI providers. We do not control and are not responsible for third parties, their content, products, services, policies or practices, and your dealings with them are solely between you and them. Advertising on the Services is not an endorsement. Ads may be personalized as described in our Privacy Policy.

14. Mobile apps and app stores

Our apps are licensed, not sold, to you for use on devices you own or control, under these Terms and the usage rules of the store you downloaded them from. Updates may be installed automatically. If you downloaded an app from Apple’s App Store, you and we agree that: these Terms are between you and us, not Apple; Apple has no obligation to provide maintenance or support for the app; to the maximum extent permitted by law, Apple has no warranty obligation for the app, and if the app fails to conform to any applicable warranty you may notify Apple, which may refund the purchase price; Apple is not responsible for addressing any claims relating to the app, including product liability, legal or regulatory compliance, consumer protection or intellectual property claims; you confirm you are not in an embargoed country or on a prohibited party list; and Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. The same applies, as relevant, to Google Play.

15. Privacy and data security

Our Privacy Policy explains how we collect, use, share and protect personal information, including the information in your conversations with Luna. By using the Services you acknowledge that you have read it.

16. Disclaimer of warranties

17. Limitation of liability

18. Indemnification

To the fullest extent permitted by law, you will defend, indemnify and hold harmless the ZodiacSign Parties from and against all claims, demands, actions, losses, liabilities, damages, judgments, settlements, costs and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use or misuse of the Services or any AI response; (b) Your Content; (c) your violation of these Terms or of any law; (d) your violation of anyone else’s rights; (e) any person you add to a plan or allow to use your account; and (f) any decision or action you take based on the Services. We may assume control of the defense of any matter at our own expense, and you will cooperate with us. You may not settle any matter that affects us without our written consent.

19. Release

To the fullest extent permitted by law, you release the ZodiacSign Parties from all claims, known and unknown, arising out of or relating to disputes with third parties, the content you receive (including astrology content and AI responses), and your decisions based on the Services. If you are a California resident, you waive California Civil Code Section 1542, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” You waive any similar law of any other state.

20. Dispute resolution and binding arbitration

20.1 Talk to us first

Most concerns can be resolved quickly. Before starting any arbitration or court case, you and we agree to try to resolve the dispute informally for at least 60 days. To start, send a written notice to contact@zodiacsign.com (or to us by mail at the address in Section 27) with your name, the email address and phone number you use with the Services, a description of the dispute, and the relief you want. We will send notices to the contact details we have for you. If the dispute is not resolved within 60 days, either party may start arbitration. Any time limit for bringing the claim is paused while this process is under way.

20.2 Agreement to arbitrate

Except as stated in Section 20.6, you and we agree that any dispute, claim or controversy arising out of or relating to these Terms, the Services, any communication or message, any AI response, any purchase, or our relationship with you, whether based on contract, tort, statute, fraud, misrepresentation or any other legal theory, and whether it arose before or after you agreed to these Terms (a “Dispute”), will be resolved by final and binding individual arbitration, and not in court. The arbitrator, and not any court, decides all questions about whether a Dispute is subject to arbitration, including the scope, validity, enforceability and formation of this agreement, except as stated in Sections 20.4 and 20.8.

20.3 How arbitration works

Arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, as modified by these Terms (see adr.org). The Federal Arbitration Act governs this Section 20. A single arbitrator will decide the Dispute. Unless the arbitrator decides that an in-person hearing is necessary, the arbitration will be conducted by video conference, telephone or written submissions. Any in-person hearing will take place in the county where you live, or in Miami-Dade County, Florida, if you choose. Payment of filing, administration and arbitrator fees will be governed by the AAA’s rules, and we will pay the fees that those rules require businesses to pay. The arbitrator may award the same individual relief, including damages, declaratory or injunctive relief, that a court could award to an individual, but only in favor of the individual party seeking relief and only to the extent needed to provide relief warranted by that party’s individual claim. The arbitrator’s decision will be in writing, and judgment on the award may be entered in any court of competent jurisdiction.

20.4 Class action and jury trial waiver

If a court decides that this class action waiver is unenforceable as to any claim or form of relief, then that claim or relief (and only that claim or relief) will be severed and decided by a court under Section 21, after all other claims have been arbitrated. If any claim seeks public injunctive relief that cannot be waived under applicable law, that claim will be severed and stayed until the individual claims have been arbitrated.

20.5 Mass filings

If 25 or more demands for arbitration raising similar Disputes are filed against us by or with the help of the same or coordinated counsel or organizations, the AAA’s Mass Arbitration Supplementary Rules will apply, and the demands will be administered in batches of up to 50, with one arbitrator appointed per batch. Any applicable time limits are paused for demands waiting in a later batch. This provision does not limit your right to arbitrate individually or to file in small claims court.

20.6 Exceptions

Either party may (a) bring an individual claim in small claims court in the county where you live or in Miami-Dade County, Florida, as long as it stays there and is not removed or appealed to a court of general jurisdiction; and (b) seek an injunction or other equitable relief in court to stop actual or threatened infringement or misuse of intellectual property, unauthorized access to the Services, or violations of Sections 6.8, 11 or 12. Nothing in this Section 20 prevents you from reporting a matter to a government agency. If you live in the European Economic Area, the United Kingdom, Switzerland, Australia or anywhere else whose law does not allow consumers to be bound in advance by arbitration agreements or class action waivers, Sections 20.2 to 20.5 do not apply to you, and you may bring claims in the courts where you live.

20.7 Your right to opt out

20.8 Changes and survival

If we change this Section 20, the change will not apply to any Dispute of which we had written notice before the change took effect, and you may reject the change by notifying us within 30 days. This Section 20 survives the end of your relationship with us. If any part of it is found unenforceable (other than Section 20.4), the rest remains in effect.

20.9 Time limit

To the fullest extent permitted by law, any claim or Dispute must be started within one (1) year after it arose, or it is permanently barred.

21. Governing law and venue

These Terms and any Dispute are governed by the Federal Arbitration Act and federal law where applicable, and otherwise by the laws of the State of Florida, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply. For any matter that is not subject to arbitration, or if you opt out of arbitration, you and we agree to the exclusive jurisdiction and venue of the state and federal courts located in Miami-Dade County, Florida, and waive any objection based on inconvenient forum. If you are a consumer, nothing in this Section deprives you of the protection of the mandatory consumer protection laws of the state or country where you live, or of any right those laws give you to bring a claim in the courts where you live.

22. Suspension and termination

You may stop using the Services at any time and may ask us to close your account. We may suspend, limit or terminate your access to all or part of the Services, end any conversation, or remove any content, at any time and for any reason, including if we believe you have violated these Terms or the law, created risk or possible legal exposure for us, or if we stop offering the Services. Where reasonable, we will try to notify you. If we terminate a paid plan for reasons other than your breach of these Terms, we may refund the unused portion of any prepaid fee. Sections 5, 6.2, 6.3, 9 (as to amounts owed), 10, 11 and 15 to 26 survive termination.

23. Changes to the Services and these Terms

We may change, suspend or discontinue any part of the Services, including features, channels, content, allowances and AI providers, at any time, with or without notice, and without liability to you, except that we will honor your current paid period or give you a pro rata refund if we discontinue a paid plan you have already paid for.

We may update these Terms from time to time. We will post the updated Terms on this page with a new date and, if a change is material, we will give reasonable notice, for example by email, text message, in a conversation or on the Services. Changes take effect when posted, or on the date stated in the notice, and apply going forward. If you continue to use the Services after a change takes effect, you accept the updated Terms. If you do not agree, stop using the Services and cancel any subscription.

24. Copyright complaints

We respect intellectual property rights and respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act (DMCA). To submit a notice, send our copyright agent: (1) your physical or electronic signature; (2) identification of the copyrighted work you claim is infringed; (3) identification of the material you claim is infringing and where it is located on the Services; (4) your address, phone number and email address; (5) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent or the law; and (6) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on its behalf.

Copyright Agent, ZodiacSign.com, 1279 W Flager Park Rd, Miami, Florida 33150, United States. Email: contact@zodiacsign.com (subject “DMCA Notice”). We may remove material and terminate the accounts of repeat infringers.

25. General terms

• Entire agreement. These Terms, the Privacy Policy and any additional terms referenced in them are the entire agreement between you and us about the Services, and replace any earlier agreements on that subject.
• Severability. If any provision is found unenforceable, it will be enforced to the maximum extent permissible and the rest of these Terms remain in effect.
• No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
• Assignment. You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms, including in connection with a merger, acquisition, reorganization or sale of assets.
• Force majeure. We are not responsible for any delay or failure caused by events beyond our reasonable control, including natural disasters, pandemics, war, terrorism, civil unrest, labor disputes, government action, power or internet failures, failures of carriers, cloud, AI or other third-party providers, and cyberattacks.
• Relationship. No agency, partnership, joint venture, employment or fiduciary relationship is created by these Terms.
• Third-party beneficiaries. Except for the ZodiacSign Parties and as stated in Section 14, there are no third-party beneficiaries of these Terms.
• Interpretation. Headings are for convenience only. “Including” means “including without limitation.” These Terms will not be construed against the drafter.
• Language. If we provide a translation of these Terms, the English version controls in case of any conflict.
• Worldwide use. The Services are operated from the United States and offered worldwide. You are responsible for using them in line with the laws that apply to you, and we do not promise that every feature is lawful or appropriate in every location.
• Export. You will comply with all applicable U.S. export control and sanctions laws.
• Accessibility. See our Accessibility Statement.

26. State and country notices

California. Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210. California residents also have the privacy rights described in our Privacy Policy.

New Jersey. If you are a New Jersey consumer, the provisions of these Terms that limit our liability, exclude warranties, require you to indemnify us or limit the time to bring claims apply only to the extent permitted by New Jersey law, and nothing in these Terms is intended to limit any right you have under the New Jersey Truth-in-Consumer Contract, Warranty and Notice Act.

All U.S. states. Some states do not allow certain disclaimers, exclusions or limitations, or the waiver of certain rights. In those states, the affected provisions of these Terms apply only to the extent permitted by that state’s law, and you may have additional rights. Nothing in these Terms limits any right you have that cannot be waived or limited by contract under applicable law, including the Florida Deceptive and Unfair Trade Practices Act.

Outside the United States. Nothing in these Terms takes away any consumer right that the law of the country where you live says cannot be waived or limited by contract. Where the disclaimers, limits on liability, indemnity, time limits, governing law or venue in these Terms are not allowed by that law, they apply only to the extent that law permits.

European Economic Area and United Kingdom. You have a legal right to withdraw from a purchase within 14 days, without giving a reason, by telling us at contact@zodiacsign.com. By starting to use a plan or top-up during those 14 days, you ask us to begin right away. If you then withdraw, we will refund what you paid, minus an amount proportionate to what you have already used. You no longer have this right once the service you bought has been fully provided. We remain liable as the law requires for death or personal injury caused by negligence, for fraud, for intentional or grossly negligent conduct, and for any statutory guarantee that digital services conform to the contract.

Australia and other countries with consumer guarantees. These Terms do not exclude any guarantee or remedy under the Australian Consumer Law or any similar law that cannot be excluded.

27. Contact us